Full Time

Supervision and Leadership Directly supervise employees

Assign employees to specific tasks
Enforce health, safety, and security rules
Model correct behavior for employees
Resolve employee ­related problems
Evaluate employee performance and identify areas to improve Track employee hours

Trainer and Coach

Train employees to use equipment and complete job ­related tasks such as using the cash register, greeting customers, and handling customer complaints
Provide corrective feedback to improve employee performance
Provide positive feedback (reinforcement) to recognize good performance


Plan budgets and authorize payments for merchandise and supplies Create department policies, goals, objectives, and procedures Create inventory and sales reports for management


Monitor sales activities to compare to goals
Resolve customer complaints
Check merchandise to make sure it’s correctly priced, displayed, and meets quality standards Monitor inventory levels and reorder as needed
Plan and prepare work schedules
Make sure store is clean and organized