Privacy Policy


This privacy policy (the “Privacy Policy”) applies to the website (the “Website”) and is a statement of principles, guidelines and practices concerning the protection of personal information and of the choices you can make about the way your information is collected online via the Website and how that information is used. The Website is also governed by the Terms and Conditions.

For the Terms and Conditions, please click here.


Personal Information Collected
Ivanhoe Cambridge Inc. (“Ivanhoe Cambridge”) owns and operates the Website and is committed to protecting the privacy of its users. Ivanhoe Cambridge does not collect personal information about individual users except when such personal information is provided to Ivanhoe Cambridge on a voluntary basis. For example, if you register to receive our newsletter, we will collect your name and the email address that you provide.
We may also collect certain information about our website visitors, such as gender, age group and interests, but such information is aggregated and is not associated with any identifiable individual.
Canadian privacy legislation defines personal information broadly as information about an “identifiable individual” or as information that allows an individual to be identified, and may include your first and last name, home address, telephone number, email address or other personal or demographic information.

Use of Personal Information 
Ivanhoe Cambridge uses the information it collects from this Website (a) to monitor traffic to the Website; (b) to determine the future direction of the Website including any necessary technical upgrades; (c) to contact you regarding future services; and (d) to help prevent fraud, unauthorized activities, claims and other liabilities.

Permitted Disclosure
Personal information about users will not be sold or otherwise transferred to unaffiliated third parties without the user's approval except Ivanhoe Cambridge reserves the right to disclose personal information: (a) to its affiliates, subsidiaries and third parties for purposes related to marketing the services offered by Ivanhoe Cambridge, its affiliates, subsidiaries and third parties; (b) if such disclosure is necessary for the establishment, exercise or defence of legal claims, as part of the administration of our loss prevention program, or as otherwise permitted by law; and (c) in connection with a corporate merger, acquisition, consolidation, the sale of a portion of our business, business unit or Woodgrove Centre, or other fundamental corporate change, whatever form it may take.
Ivanhoe Cambridge reserves the right to contact you regarding matters relevant to your continued use of the Website and/or any information about you that is held by Ivanhoe Cambridge. Ivanhoe Cambridge further reserves the right to conduct statistical analyses through the use of data collected through the Website on an anonymous and aggregated basis in order to measure interest in and use of the Website. Ivanhoe Cambridge reserves the right to provide its analyses based on such anonymous and aggregated data to third parties.

If you complete and submit an on-line employment application found on the Website, you hereby consent to the disclosure of your completed on-line employment application to: (a) Ivanhoe Cambridge personnel; and to (b) the retailer who is a tenant of Woodgrove Centre and to whom such application is being made.

Ivanhoe Cambridge will not monitor, edit, or deliberately disclose private communications unless: (i) required to do so by law; (ii) you grant us permission; or (iii) in the good faith belief that such action is necessary to: (a) comply with the law; (b) comply with any legal process that is served on Ivanhoe Cambridge; or (c) protect and defend the rights or property of Ivanhoe Cambridge. 

Ivanhoe Cambridge maintains reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure. You acknowledge that: (x) there are security and privacy limitations of the Internet which are beyond the control of Ivanhoe Cambridge; (y) the security, integrity and privacy of any and all information and data exchanged between you and Ivanhoe Cambridge through the Website cannot be guaranteed; and (z) any such information and data may be viewed or tampered with in transit by a third party. Because of that we cannot ensure or warrant the security of any such information.

Retention of Personal Information
We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes stated in this Privacy Policy or to otherwise meet legal requirements.

Cookies are small data files containing information to specify unique preferences and to provide personalized content. Cookies collect information such as your browser type, time and length of your visit and any personal information you agree to provide. Most browsers are initially set up to accept cookies but visitors always have the option of disabling cookies and you can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, if you refuse cookies, you may be limited in some areas of the Website.

This Website uses Google Analytics to provide web analytics services. Google Analytics is a web analytics service provided by Google, Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Ivanhoe Cambridge uses the visitor information captured by Google Analytics to improve the user experience of its Website and to ensure the content on its Website is presented in a manner that makes it easy for site visitors to find and act upon the information they are seeking.

The information generated by the cookie regarding your use of our Website (including your IP- address) will usually be transmitted to and stored by Google on their servers. Google abides by a “US-Safe-Harbour” agreement. Google uses the audience related data, traffic source data and content related data. Google uses the information to evaluate the usage of our Website and to offer website analytics services to Ivanhoe Cambridge. Google may transfer this information to third parties when it is prescribed by law. Google will not connect your IP-address with other data of Google.
If you prefer to prevent the transfer of information regarding your visit to this website to Google Analytics, you are free to install a deactivation add-on. You can download this add-on right here:

Location, Storage and Processing of Personal Information
Your personal information is stored in secured locations and on servers controlled by Ivanhoe Cambridge or its service providers, located either at our facilities or at the facilities of our service providers.  For access to your personal information, please contact our privacy officer at the contact number or e-mail address provided in the “Contacting Ivanhoe Cambridge” section of this Privacy Policy.

Notwithstanding the foregoing, Ivanhoe Cambridge and its third party service providers may process or store your personal information outside of Canada. In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities.

Ivanhoe Cambridge recognizes the importance of safeguarding the privacy of children and encourages parents to check and monitor their children’s use of online activities regularly. This Website is not aimed at nor intended for children under the age of thirteen (13). If you are under the age of thirteen (13), please do not use this Website, and if you are over the age of thirteen (13) but under the age of majority in the province in which you reside, you should use this Website only with the involvement and permission of a parent or legal guardian. No personally information is purposefully or knowingly collected from children under the age of thirteen (13) by Ivanhoe Cambridge without parental consent.

Your Rights
At your request, Ivanhoe Cambridge will: (a) provide reasonable access to your information that is in Ivanhoe Cambridge's records; and (b) use reasonable efforts to allow you to update/correct personal information which you state is incorrect to the extent that the information has been maintained by Ivanhoe Cambridge and if so, that such updating/correction will not compromise Ivanhoe Cambridge's privacy or security interests, subject to the understanding that it may be impossible to completely delete your information without some residual information because of backups.

Changes to Privacy Policy
Ivanhoe Cambridge reserves the right to change this Privacy Policy at any time by notifying you of the existence of a new Privacy Policy. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on the Website, or by any other means by which you obtain notice thereof. Your continued use of the Website after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.

Contacting Ivanhoe Cambridge
If you have any questions about this Privacy Policy or the privacy practices of Ivanhoe Cambridge in respect of this Website, please direct your inquiry to the Communications and Public Affairs Service of the Society, Ivanhoe Cambridge, Centre CDP Capital, 1001, square Victoria, Suite C-500, Montreal (QC) H2Z 2B5 Canada.